News

New Frontier Policy/Fee changes; Cain offers exemption to such

Written by Vermilion | May 3, 2013 6:50:10 PM

Frontier Airlines has announced new policy & fee changes that go into effect this summer (noted below; Ascent & Summit elite status members are not affected by such) for tickets not purchased at flyfrontier.com.

However, through Cain's relationship with Frontier, our non-Ascent or Summit customers will not be impacted by these changes with the exception of the beverage charge on Economy fare type purchases.   Frontier reservations made through Cain will afford the same benefits to travelers as reservations made through flyfrontier.com.

Please contact your Cain representative if you have any questions.

1st Bag Fee will increase to $25 for all Basic and Economy passengers for tickets booked after June 1st, for travel after July 11th, 2013.  For passengers checking in online at Flyfrontier.com, the fee will remain the current $20.  Summit and Ascent elite status members and Classic and Classic Plus fares continue to receive two free checked bags.

Mileage accrual rate for Basic Fare passengers will go from the current 50% to 25% for tickets flown on/after July 1st, 2013.

Carry-on Bag Fees for our Basic Fare customers are coming this summer.  More details will be forthcoming.  Again, and very important, Summit and Ascent members, and Classic Plus, Classic, and Economy passengers will NOT be charged this fee.

Onboard Beverages – again, Summit and Ascent members, and travelers purchasing a Classic Plus or Classic ticket will continue to receive coffee, tea, soda, and juice free of charge.  There will be a charge of $1.99 for our Economy and Basic passengers, effective July 1st, 2013.